Need to Contact the USAFA Finance Office?

Are you a cadet, graduate, family member, or civilian employee needing assistance with a financial matter related to the United States Air Force Academy (USAFA)? Locating the correct contact information for the Finance Office is crucial for resolving your inquiry efficiently. While specific phone numbers can change, this document provides guidance on finding the most up-to-date contact details and understanding the types of assistance they provide.

Finding the Current Phone Number

The most reliable way to obtain the current phone number for the USAFA Finance Office is through the official USAFA website. Navigate to the "Resources" or "Contact Us" section. Look for links related to "Finance," "Comptroller," or "Budget." Often, government websites will provide a directory or a point of contact list organized by department. Be sure to specify your reason for calling to direct you appropriately. For example, there may be separate contact lines for cadet pay inquiries, travel reimbursements, or vendor payments.

You can also try searching the official Department of the Air Force website. They often have centralized resources for personnel and financial matters.

What the Finance Office Can Help You With

The USAFA Finance Office handles a wide array of financial matters related to the Academy, including but not limited to:

• Cadet Pay and Allowances: This encompasses managing cadet stipends, ensuring proper deductions for mandatory expenses, and answering questions about pay statements.
• Travel Reimbursements: Processing travel vouchers for official duty travel, including temporary duty assignments (TDY) and permanent change of station (PCS) moves for personnel associated with the Academy.
• Vendor Payments: Managing payments to vendors who provide goods and services to the Academy.
• Budget Management: Overseeing the Academy's budget, ensuring funds are allocated and spent appropriately.
• Financial Counseling: Providing financial counseling and education to cadets on topics such as budgeting, debt management, and investing. This is a crucial service to prepare future officers for sound financial decision-making.
• Garnishment and Allotment Processing: Handling legal requirements for wage garnishments and managing voluntary allotments.

Important Considerations Before Calling

Before contacting the Finance Office, gather all relevant documentation to expedite the process. This might include pay stubs, travel orders, invoices, or account statements. Clearly define the nature of your inquiry and be prepared to provide identifying information such as your full name, date of birth, social security number (or Department of Defense ID number), and cadet squadron (if applicable).

Understand that due to privacy regulations, the Finance Office may have limitations on the information they can release over the phone, particularly regarding other individuals' financial records. Be prepared to provide verification of identity and authorization if you are inquiring on behalf of someone else.

Alternative Methods of Contact

In addition to phone calls, many Finance Offices also offer assistance via email or in-person appointments. Check the USAFA website for alternative contact methods and operating hours. Email communication can be useful for submitting documentation and keeping a written record of correspondence.

Remember to be patient and respectful when interacting with Finance Office personnel. They are dedicated to serving the needs of the USAFA community and will assist you to the best of their ability.