Uj Finance Department Contacts
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University of Johannesburg (UJ) Finance Department Contacts
Navigating the University of Johannesburg's financial processes can sometimes require direct assistance. This page provides key contact information for the UJ Finance Department, designed to help students, staff, and external stakeholders efficiently resolve their queries.
Key Contact Areas
Student Finance
For queries related to student fees, bursaries, NSFAS funding, account statements, and payment methods, please contact the Student Finance department. This is your primary point of contact for all matters concerning your student account.
- General Enquiries:
- Email: [email protected]
- Phone: +27 (0)11 559 4555 (Please note that phone lines may experience high call volumes, so email is often the quicker option)
- Specific Campuses: While the general contact details cover most queries, specific campus-related questions can sometimes be directed to campus-specific finance offices. Check the UJ website for details on campus-specific contact persons if needed.
Supplier Finance
Suppliers looking for information on invoices, payments, or vendor registration should contact the Supplier Finance department. This department handles all financial interactions with external vendors and service providers.
- General Enquiries:
- Email: [email protected]
- Phone: +27 (0)11 559 3000 (Ask to be directed to Supplier Finance)
Staff Finance
UJ staff members requiring assistance with payroll, employee benefits, travel claims, or any other finance-related matters pertaining to their employment should contact the Staff Finance department.
- General Enquiries: Consult the internal UJ Staff Portal for specific contact details related to payroll and benefits. This portal offers a faster response time for common employee-related financial questions.
- Payroll Enquiries: If you cannot find your answer on the staff portal, contact your respective HR Business Partner who will be able to escalate payroll queries to the correct finance specialist.
General Finance Enquiries
For any other financial queries that do not fall into the above categories, please use the following general contact information:
- Email: [email protected] (This email address is monitored, and your query will be routed to the appropriate department.)
- Website: Visit the official UJ website and navigate to the Finance section for detailed information and FAQs: www.uj.ac.za
Important Notes
When contacting the UJ Finance Department, please be prepared to provide the following information to expedite the process:
- Your student number (if applicable)
- Your employee number (if applicable)
- Invoice number (for supplier queries)
- A clear and concise description of your query
Please allow reasonable time for a response, especially during peak periods such as registration and month-end processing. Utilizing email is often the most efficient method to ensure your query is properly documented and tracked.
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